Custom applications with artificial intelligencefor SMEs that want to grow without growing their structure
Tecnea builds custom web and mobile applications that integrate artificial intelligence into an SME's processes: orders, documents, customer service and management control. We have been building them since 2016, from Madrid and Gijón, for companies across Spain, with private AI compliant with the EU AI Act and GDPR. The code and the data remain the client's property.
What we build
Applications that do the work, not just describe it
B2B portals with chat and voice ordering
Your customers place orders by speaking or typing, and the system validates them against the real prices, stock and terms in the ERP. Never a figure made up by the AI.
Assistants over your company's documentation
Contracts, case files, manuals and procedures searchable in natural language, with the source of every answer and per-person access control.
Automatic reading of invoices, delivery notes and reports
AI document recognition, validation against the order and posting to your management system, with human review of exceptions.
Document generation
Reports, proposals, legal documents and communications from your data and your templates, reviewed by the responsible person before sending.
Dashboards and management control
Sales, site, production or service data in real time, without asking anyone for a report.
Integrations
ERP, CRM, email, WhatsApp, e-signature and third-party platforms. AI is of little use if it is not connected to where the work happens.
How we build it
From the process to software in production
- 1 to 2 weeks
1. Understand the process
Who does what, with which data and where time is lost. We define the scope of the pilot and its price.
- 4 to 8 weeks
2. Pilot
A real application with real users on one process. Deliveries every two weeks and continuous adjustment.
- 8 to 12 weeks
3. Product
Integrations, permissions, security, training and documentation. EU AI Act and GDPR compliance is built into the design, not added at the end.
- monthly
4. Maintenance and evolution
Support, improvements and new use cases. No per-user licences: the software is yours.
Technology
How it is built
Web and mobile applications with TypeScript and Next.js, PostgreSQL databases, and language models from the main providers hosted in the European Union when personal data is involved, or private models when the data requires it. The application does not depend on one provider: the model can be swapped without rebuilding it. Every model call is logged: what was asked, with which data and what was answered.
Why custom
The solution is not ChatGPT
Generic AI tools do not know your prices, your customers or your processes, and your team ends up copying and pasting company data into them. A custom application integrates AI where the work happens, with your data and under your control. It is the difference between going faster and doing it better.
Why an SME earns more with a custom applicationWhere
Madrid, Gijón and all of Spain
Headquarters in Madrid (Velázquez 27) and an office in Gijón, at the Science and Technology Park. We build remotely for companies across Spain, with in-person meetings in Madrid and Asturias when the project calls for it.
Frequently asked questions
What we get asked before starting
Who owns the application's code?+
Your company. We hand over the source code, the documentation and access to the infrastructure. There are no per-user licences and no lock-in.
Which artificial intelligence models do you use?+
Whichever solve each task best: models from the main providers hosted in Europe, and private models when the data is sensitive. The application does not depend on one provider and the model can be swapped without rebuilding it.
How much does a custom AI application cost for an SME?+
It depends on the process and the integrations. We work with a fixed price per phase: the pilot is the first investment and we only continue if the result justifies it. The ROI calculator on this site estimates the savings for your sector in one minute.
How long does development take?+
The pilot is in production four to eight weeks after the process is defined; the full product, eight to twelve.
Does it integrate with my ERP?+
Yes. We integrate with ERPs and management systems from different vendors, via API or file exchange when there is no API. The integration is defined in the diagnosis.
Does the application comply with the EU AI Act and GDPR?+
Yes, and it is documented: register of AI systems, legal basis for processing, data location, transparency towards users and human oversight in the decisions that require it.
Which application does your company need?
Tell us about the process you want to improve and we will tell you whether an AI application makes sense, what the pilot's scope would be and how long it would take. No commitment.